Error Codes in Mech-MSR
The following are error codes that may occur when using a Step. Check the possible causes and solutions for the errors.
If the issue cannot be resolved, try the following:
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Common Error Codes
Error code | Error message |
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CV-W0101 |
Input is empty. |
CV-W0102 |
The input depth map and intensity image are of different sizes. |
CV-W0103 |
The input depth map is empty. |
CV-W0104 |
The input intensity image is empty. |
CV-W0105 |
Input X-axis resolution is invalid, or its value is less than 0.0001. |
CV-W0106 |
Input Y-axis resolution is invalid, or its value is less than 0.0001. |
CV-W0107 |
The input intrinsic parameter “X/Y/Z-Direction Translation” of the camera is invalid. |
CV-W0108 |
Insufficient input data points. |
CV-W0109 |
The input feature point is invalid. |
CV-W0110 |
The input line is invalid. |
CV-W0111 |
The input plane is invalid. |
CV-W1101 |
Parameters of feature region(s) are invalid. |
CV-W1102 |
Data points defined by feature region(s) are insufficient. |
CV-W1103 |
The region defined by feature region(s) is empty. |
CV-W9903 |
Unknown issue. Please contact Technical Support. |
Step-Specific Error Codes
The following are error codes and error messages that may occur when running a Step. To understand the cause of the error and its solution, click the corresponding error code for more details.
3D Laser Profiler
Error code | Error message |
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Failed to connect to the camera. |
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Camera XXX has no access permission. |
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Failed to connect to the camera: XXX. The camera is not responding. |
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Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface. |
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The camera firmware of the current version is not supported. |
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Failed to initialize the data acquisition device due to an internal error. |
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No data acquisition device is connected. |
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Failed to connect to the data acquisition device. |
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Cannot use an external device to trigger the project to run as no real camera is connected. |
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Failed to obtain the parameters of the data acquisition device due to an internal error. Please contact Technical Support. |
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An internal error occurred. Please contact Technical Support. |
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Failed to read the camera parameters from files due to an internal error. |
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Failed to write the camera parameters into files due to an internal error. |
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The acquired profile data is empty. |
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The depth values of images are all NaN. |
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The parameter group of combined laser profilers are not consistent with the parameter group of multiple laser profiler calibration. |
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Failed to connect to the data acquisition device. |
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The data acquisition device is offline. |
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The operation is not supported. |
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The input device parameter value is outside of the valid range. |
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An internal error occurred. |
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The image data is empty. |
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An internal error occurred. |
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Failed to execute the file reading or writing operations due to an internal error. |
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The operation timed out. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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Data acquisition has not been started. |
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Failed to connect to the data acquisition device due to an internal error. |
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Failed to connect to the data acquisition device due to an internal error. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred. |
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Failed to connect to the data acquisition device due to an internal error. |
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The laser profiler cannot be connected because it has been occupied. |
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The internal image cache of the camera is full. |
Structured-Light 3D Camera
Error code | Error message |
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Failed to connect to the camera. |
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Camera XXX has no access permission. |
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Failed to connect to the camera: XXX. The camera is not responding. |
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Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface. |
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The camera firmware of the current version is not supported. |
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Failed to initialize the data acquisition device due to an internal error. |
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No data acquisition device is connected. |
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Failed to connect to the data acquisition device. |
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Cannot use an external device to trigger the project to run as no real camera is connected. |
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Failed to obtain the parameters of the data acquisition device due to an internal error. Please contact Technical Support. |
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An internal error occurred. Please contact Technical Support. |
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Failed to read the camera parameters from files due to an internal error. |
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Failed to write the camera parameters into files due to an internal error. |
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Failed to acquire color image or depth map. |
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Error in image post-treatment. |
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The image size does not match the settings specified in the extrinsic parameter file. |
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The depth values of images are all NaN. |
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Failed to connect to the data acquisition device. |
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The data acquisition device is offline. |
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The operation is not supported. |
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The input device parameter value is outside of the valid range. |
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An internal error occurred. |
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The image data is empty. |
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An internal error occurred. |
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Failed to execute the file reading or writing operations due to an internal error. |
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The operation timed out. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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Failed to connect to the data acquisition device due to an internal error. |
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Failed to connect to the data acquisition device due to an internal error. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred. |
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Failed to connect to the data acquisition device due to an internal error. |
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The camera cannot be connected because it has been occupied. |
Extract Surface Section
Error code | Error message |
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The “Min Valid Points” value is not within [0, 1]. |
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Input “Feature Point 1” for the Step is invalid. |
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Input “Feature Point 2” for the Step is invalid. |
Filter Surface Points by Normals
Error code | Error message |
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The “Smooth Size” value is less than 1. |
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The set polar angle is not within the range of 0-90°. |
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The set Z angle is not within the range of 0-360°. |
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The “Normal Search Radius” value should exceed 0. |
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The “Half Kernel Size” value should exceed 0. |
Process Profile by Filter
Error code | Error message |
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The sigma value is outside of the valid range. |
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The X-direction window size is outside of the valid range. |
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The selected gap filling type is invalid. |
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The selected filter type is invalid. |
Process Surface by Filter
Error code | Error message |
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The selected filter type is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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The selected filter type is invalid. |
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The X-direction window size or Y-direction window size should exceed 0. |
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The selected gap filling type is invalid. |
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The set “Image for Gap Filling” is invalid. |
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The selected filter type is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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The X-direction window size or Y-direction window size should exceed 0. |
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The selected filter type is invalid. |
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The “Low Threshold” should not be greater than or equal to “High Threshold”. |
Remove Noise from Surface
Error code | Error message |
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The “Depth Threshold” value must be greater than 0. Please enter a valid value. |
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The set “Neighborhood” is invalid. Please select a valid option from the drop-down list. |
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The “Min Number of Points in a Class” value must exceed 0. Please enter a valid value. |
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The set “Standard Deviation Calculation Method” is invalid. Please select a valid option from the drop-down list. |
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The “Number of Neighbors” value must be greater than 0 and less than the “Min Number of Points in a Class”. Please enter a valid value. |
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The “Standard Deviation Multiplier” value must be greater than 0. Please enter a valid value. |
Blob Analysis
Error code | Error message |
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The set height threshold is invalid. |
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The selected reference region is invalid, or the reference plane cannot be used in the grayscale mode. |
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The input reference plane is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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No blobs detected. |
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The “Row Height or Column Width” value is outside of the valid range. |
Create Line from Features
Error code | Error message |
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Unable to create a perpendicular line from the input point to the input line since the point is on the line. |
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The input points are the same point. |
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The input two planes are parallel, and no intersection line can be obtained. |
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The set “Projection Direction” is invalid. |
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The line to be projected is perpendicular to the input plane, and no projected line cannot be obtained. |
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Unable to obtain a projected point since the plane is parallel to the Z-axis. |
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The set “Rotation Angle” is invalid. |
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The set “Rotation Axis Mode” is invalid. |
Measure Intersection
Error code | Error message |
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Unable to calculate the intersection. |
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The set “Projection Mode” is invalid. |
Create Point from Features
Error code | Error message |
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The set “Offset Distance” is invalid. |
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The set “Offset Direction” is invalid. |
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The set “Projection Direction” is invalid. |
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The set “Projection Mode” is invalid. |
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The set “Intersection Type” is invalid. |
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Unable to obtain an intersection point, or the intersection point is not unique. |
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Unable to obtain a projected point since the plane is parallel to the Z-axis. |
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Unable to obtain an intersection point, or the intersection point is not unique. |
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Cannot calculate the intersection between geometric features input into the Step. |
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Unable to calculate the intersection since the line is perpendicular to the plane of the circle. |
Create Plane from Features
Error code | Error message |
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The input normal is invalid. |
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Unable to create a unique plane since the point is on the line. |
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Unable to create a unique plane since the three points are collinear. |
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The input two points are the same point. |
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Unable to create a unique plane. |
Fit Circle to Profile
Error code | Error message |
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The “Outlier Fraction” value should be within [0, 1]. |
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The number of iterations should exceed 0 when the fitting method is RANSAC. |
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The tolerance should exceed 0 when the fitting method is RANSAC. |
Fit Line to Profile
Error code | Error message |
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The “Outlier Fraction” value should be within [0, 1]. |
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The “Measurements Percentage” value should be within [0, 1]. |
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Data points in the region for measurement are insufficient. |
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Data points in the region for line fitting are insufficient. |
Fit Line to Surface Edge
Error code | Error message |
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The “Profile Spacing” value is outside of the valid range. |
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The “Window Size for Profile Smoothing” value is not within the valid range. |
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The “Step Width” value is not within the valid range. |
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The “Gap Filling Threshold” value is outside of the valid range. |
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The “Outlier Fraction” value is outside of the valid range. |
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No edge points detected. |
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The “Epsilon” value is outside of the valid range. |
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The “Profile Averaging Width” value is outside of the valid range. |
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The feature region settings are invalid. |
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The “Null Filling Value of Intensity” is outside of the valid range. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The set “Corner Type” is invalid. |
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The value of “Relative Threshold” is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The set “Edge Detection Mode” is invalid. |
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The set “Search Direction” is invalid. |
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The set “Step Direction” is invalid. |
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The set “Step Type” is invalid. |
Fit Circle to Surface Edge
Error code | Error message |
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The “Profile Spacing” value is outside of the valid range. |
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The set “Window Size for Profile Smoothing” is invalid. |
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The set “Step Width” is invalid. |
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The set “Gap Filling Threshold” is invalid. |
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The set “Caliper Width” is invalid. |
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The set “Caliper Length” is invalid. |
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No edge points detected. |
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The “Outlier Fraction” value is outside of the valid range. |
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The “Profile Averaging Width” value is outside of the valid range. |
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The “Caliper Count” value is outside of the valid range. |
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The “Start Angle” value is outside of the valid range. |
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The “Angle Span” value is outside of the valid range. |
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The set “Circle Fitting Method” is invalid. |
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The “Null Filling Value of Intensity” is outside of the valid range. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The “Epsilon” value is outside of the valid range. |
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The set “Corner Type” is invalid. |
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The “Absolute Threshold” value is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The value of “Relative Threshold” is outside of the valid range. |
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The set “Edge Detection Mode” is invalid. |
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The set “Search Direction” is invalid. |
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The set “Step Direction” is invalid. |
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The set “Step Type” is invalid. |
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The set “Circle Type” is invalid. |
Measure Surface Track
Error code | Error message |
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The “Length” value set for section profiles is outside of the valid range. |
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The “Width” value set for section profiles is outside of the valid range. |
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The “Window Size for Peak Detection” value is outside of the valid range. |
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The “Max Track Width” value is outside of the valid range. |
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The “Side Window Size” value is outside of the valid range. |
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The “Window Size” value is outside of the valid range. |
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The drawn track line is not within the image. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The “Gap Filling Threshold” value is outside of the valid range. |
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The set “Side Detection Method” is invalid. |
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The set “Height Mode” is invalid. |
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The “Side Height Threshold” is outside of the valid range. |
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The “Max Height” is outside of the valid range. |
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The “Min Height” is outside of the valid range. |
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The “Min Height” value is greater than or equal to the “Max Height” value. |
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The “Peak Detection Threshold” is outside of the valid range. |
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The “Window Size for Mean Filtering” must be a value between 0 and half of the profile length. |
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The “Percentage for Trimmed Mean” must be between 0% and 50%. |
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The “Number of Additional Profiles” value must be within 0–100. |
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The “Sampling Interval” value must be within 0–100. |
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The set “Statistical Methods of Results” is invalid. |
Surface Transform
Error code | Error message |
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The input point is invalid. |
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The input line is invalid. |
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The input plane is invalid. |
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The set axial translation parameters are invalid. |
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The set rotation angle about the X/Y/Z axis is invalid. |
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The set “Resolution Mode” parameter was set incorrectly. |
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Failed to calculate the X-axis of the new reference frame. |
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Failed to calculate the Y-axis of the new reference frame. |
Measure Area by Profile
Error code | Error message |
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The set “Baseline Type” is invalid. |
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The set “Area Type” is invalid. |
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The resolution of the two profiles is inconsistent. |
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Unable to calculate the area because no points on the two profiles share the same X coordinate. |
Measure Cylinder
Error code | Error message |
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Unable to fit a cylinder within the specified radius range. |
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The "Min/Max Radius" value must exceed 0, and the “Min Radius” must not exceed the “Max Radius”. Please check the parameter value. |
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The "Distance Tolerance" value must be greater than or equal to 0. Please enter a valid value. |
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The "Percentage of Inliers for Fitting" value must be a percentage between 0% and 100%. Please enter a valid value. |
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The "Max Iterations" value must exceed 0. Please enter a valid value. |
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The "Fitting Accuracy" value must be a percentage between 0% and 100%. Please enter a valid value. |
Measure Sphere
Error code | Error message |
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The "Outlier Fraction" value must be a percentage between 0% and 100%. Please enter a valid value. |
Locate Feature Point of Profile
Error code | Error message |
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The selected feature point type is invalid. |
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No corner detected. |
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No rising or falling edge detected. |
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Rising edge not detected. |
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Falling edge not detected. |
Locate Feature Point of Surface
Error code | Error message |
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The selected feature point type is invalid. |
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The selected feature point type is invalid. |
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The input reference plane is invalid. |
Measure Feature Point Height
Error code | Error message |
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The selected feature point type is invalid. |
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The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1]. |
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The “Outlier Fraction” value is not within [0, 1]. |
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Failed to fit a circle as data points in Region2 are insufficient. |
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No contact point is detected as the fitted line and circle are separated. |
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Failed to fit a line as data points in Region2 are insufficient. |
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Failed to detect an intersection point as the two lines are parallel. |
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Failed to detect a feature point of inflection. |
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The set “Index” value is out of range. |
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Insufficient data points defined by reference region(s). |
Measure Regional Height
Error code | Error message |
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The selected feature point type is invalid. |
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The "Subregion Size" value must be greater than 0. |
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The "Offset of Initial Subregion" value must be greater than 0. |
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The "Subregion Center Spacing" value must be greater than 0. |
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The “Max Number of Subregions” value must be within 0–5000. |
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Failed to divide the feature region. |
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Invalid reference plane. |
Measure Surface Deviation
Error code | Error message |
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The number of points in the PLY file must be greater than or equal to 3. |
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The number of points must be equal to the number of normals in the PLY file. |
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The magnitude of normals must be equal to 1 in the PLY file. |
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The PLY file contains invalid point(s) (NaN values). |
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Cannot find the STL file in the specified file path. |
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Invalid STL file. |
Measure Surface Flatness
Error code | Error message |
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The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1]. |
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The selected data filtering mode is invalid. |
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Failed to fit the global plane. |
Detect and Measure Hole on Surface
Error code | Error message |
---|---|
Data points defined by the feature region are insufficient. |
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Data points defined by the reference region(s) are insufficient. |
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The set “Nominal Radius” value is unreasonable. |
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The difference between measured radius and “Nominal Radius” value is too huge. |
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The set “Radius Tolerance” value is unreasonable. |
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No circle detected. |
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Cannot perform reprojection. |
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Data points defined by feature region(s) are insufficient. |
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The “Depth Threshold” is outside of the valid range. The value must be greater than or equal to 0. |