Error Codes in Mech-MSR

The following are error codes that may occur when using a Step. Check the possible causes and solutions for the errors.

If the issue cannot be resolved, try the following:

  • Go to Mech-Mind Online Community and post your questions and exchange ideas in the Q&A category.

  • Contact Technical Support for help.

Common Error Codes

Error code Error message

CV-W0101

Input is empty.

CV-W0102

The input depth map and intensity image are of different sizes.

CV-W0103

The input depth map is empty.

CV-W0104

The input intensity image is empty.

CV-W0105

Input X-axis resolution is invalid, or its value is less than 0.0001.

CV-W0106

Input Y-axis resolution is invalid, or its value is less than 0.0001.

CV-W0107

The input intrinsic parameter “X/Y/Z-Direction Translation” of the camera is invalid.

CV-W0108

Insufficient input data points.

CV-W0109

The input feature point is invalid.

CV-W0110

The input line is invalid.

CV-W0111

The input plane is invalid.

CV-W1101

Parameters of feature region(s) are invalid.

CV-W1102

Data points defined by feature region(s) are insufficient.

CV-W1103

The region defined by feature region(s) is empty.

CV-W9903

Unknown issue. Please contact Technical Support.

Step-Specific Error Codes

The following are error codes and error messages that may occur when running a Step. To understand the cause of the error and its solution, click the corresponding error code for more details.

3D Laser Profiler

Error code Error message

CV-E0201

Failed to connect to the camera.

CV-E0202

Camera XXX has no access permission.

CV-E0203

Failed to connect to the camera: XXX. The camera is not responding.

CV-E0204

Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface.

CV-E0205

The camera firmware of the current version is not supported.

CV-W0206

Failed to initialize the data acquisition device due to an internal error.

CV-W0207

No data acquisition device is connected.

CV-W0208

Failed to connect to the data acquisition device.

CV-E0210

Cannot use an external device to trigger the project to run as no real camera is connected.

CV-W0211

Failed to obtain the parameters of the data acquisition device due to an internal error. Please contact Technical Support.

CV-W0212

An internal error occurred. Please contact Technical Support.

CV-W0213

Failed to read the camera parameters from files due to an internal error.

CV-W0214

Failed to write the camera parameters into files due to an internal error.

CV-W0215

The acquired profile data is empty.

CV-W0218

The depth values of images are all NaN.

CV-W0219

The parameter group of combined laser profilers are not consistent with the parameter group of multiple laser profiler calibration.

CV-W0261

Failed to connect to the data acquisition device.

CV-W0262

The data acquisition device is offline.

CV-W0263

The operation is not supported.

CV-W0264

The input device parameter value is outside of the valid range.

CV-W0265

An internal error occurred.

CV-W0266

The image data is empty.

CV-W0267

An internal error occurred.

CV-W0268

Failed to execute the file reading or writing operations due to an internal error.

CV-W0269

The operation timed out.

CV-W0270

An internal error occurred in the data acquisition device.

CV-W0271

An internal error occurred in the data acquisition device.

CV-W0272

Data acquisition has not been started.

CV-W0273

Failed to connect to the data acquisition device due to an internal error.

CV-W0274

Failed to connect to the data acquisition device due to an internal error.

CV-W0275

An internal error occurred in the data acquisition device.

CV-W0276

An internal error occurred in the data acquisition device.

CV-W0277

An internal error occurred.

CV-W0278

Failed to connect to the data acquisition device due to an internal error.

CV-W0279

The laser profiler cannot be connected because it has been occupied.

CV-W0280

The internal image cache of the camera is full.

Structured-Light 3D Camera

Error code Error message

CV-E0201

Failed to connect to the camera.

CV-E0202

Camera XXX has no access permission.

CV-E0203

Failed to connect to the camera: XXX. The camera is not responding.

CV-E0204

Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface.

CV-E0205

The camera firmware of the current version is not supported.

CV-E0206

Failed to initialize the data acquisition device due to an internal error.

CV-E0207

No data acquisition device is connected.

CV-E0208

Failed to connect to the data acquisition device.

CV-E0210

Cannot use an external device to trigger the project to run as no real camera is connected.

CV-E0211

Failed to obtain the parameters of the data acquisition device due to an internal error. Please contact Technical Support.

CV-E0212

An internal error occurred. Please contact Technical Support.

CV-E0213

Failed to read the camera parameters from files due to an internal error.

CV-E0214

Failed to write the camera parameters into files due to an internal error.

CV-E0215

Failed to acquire color image or depth map.

CV-E0216

Error in image post-treatment.

CV-E0217

The image size does not match the settings specified in the extrinsic parameter file.

CV-E0218

The depth values of images are all NaN.

CV-E0261

Failed to connect to the data acquisition device.

CV-E0262

The data acquisition device is offline.

CV-E0263

The operation is not supported.

CV-E0264

The input device parameter value is outside of the valid range.

CV-E0265

An internal error occurred.

CV-E0266

The image data is empty.

CV-E0267

An internal error occurred.

CV-E0268

Failed to execute the file reading or writing operations due to an internal error.

CV-E0269

The operation timed out.

CV-E0270

An internal error occurred in the data acquisition device.

CV-E0271

An internal error occurred in the data acquisition device.

CV-E0273

Failed to connect to the data acquisition device due to an internal error.

CV-E0274

Failed to connect to the data acquisition device due to an internal error.

CV-E0275

An internal error occurred in the data acquisition device.

CV-E0276

An internal error occurred in the data acquisition device.

CV-E0277

An internal error occurred.

CV-E0278

Failed to connect to the data acquisition device due to an internal error.

CV-E0279

The camera cannot be connected because it has been occupied.

Extract Surface Section

Error code Error message

CV-W2201

The “Min Valid Points” value is not within [0, 1].

CV-W2202

Input “Feature Point 1” for the Step is invalid.

CV-W2203

Input “Feature Point 2” for the Step is invalid.

Filter Surface Points by Normals

Error code Error message

CV-W3001

The “Smooth Size” value is less than 1.

CV-W3002

The set polar angle is not within the range of 0-90°.

CV-W3003

The set Z angle is not within the range of 0-360°.

CV-W3004

The “Normal Search Radius” value should exceed 0.

CV-W3005

The “Half Kernel Size” value should exceed 0.

Process Profile by Filter

Error code Error message

CV-W6001

The sigma value is outside of the valid range.

CV-W6002

The X-direction window size is outside of the valid range.

CV-W6003

The selected gap filling type is invalid.

CV-W6004

The selected filter type is invalid.

Process Surface by Filter

Error code Error message

CV-W2001

The selected filter type is invalid.

CV-W2301

The “Kernel Size” value of the selected filter should exceed 0.

CV-W2302

The selected filter type is invalid.

CV-W2401

The X-direction window size or Y-direction window size should exceed 0.

CV-W2402

The selected gap filling type is invalid.

CV-W2403

The set “Image for Gap Filling” is invalid.

CV-W2501

The selected filter type is invalid.

CV-W2502

The “Kernel Size” value of the selected filter should exceed 0.

CV-W2601

The X-direction window size or Y-direction window size should exceed 0.

CV-W2602

The selected filter type is invalid.

CV-W2701

The “Low Threshold” should not be greater than or equal to “High Threshold”.

Remove Noise from Surface

Error code Error message

CV-W4001

The “Depth Threshold” value must be greater than 0. Please enter a valid value.

CV-W4002

The set “Neighborhood” is invalid. Please select a valid option from the drop-down list.

CV-W4003

The “Min Number of Points in a Class” value must exceed 0. Please enter a valid value.

CV-W4004

The set “Standard Deviation Calculation Method” is invalid. Please select a valid option from the drop-down list.

CV-W4005

The “Number of Neighbors” value must be greater than 0 and less than the “Min Number of Points in a Class”. Please enter a valid value.

CV-W4006

The “Standard Deviation Multiplier” value must be greater than 0. Please enter a valid value.

Blob Analysis

Error code Error message

CV-W2901

The set height threshold is invalid.

CV-W2902

The selected reference region is invalid, or the reference plane cannot be used in the grayscale mode.

CV-W2903

The input reference plane is invalid.

CV-W2904

The “Kernel Size” value of the selected filter should exceed 0.

CV-W2905

No blobs detected.

CV-W2906

The “Row Height or Column Width” value is outside of the valid range.

Create Line from Features

Error code Error message

CV-W8001

Unable to create a perpendicular line from the input point to the input line since the point is on the line.

CV-W8002

The input points are the same point.

CV-W8003

The input two planes are parallel, and no intersection line can be obtained.

CV-W8004

The set “Projection Direction” is invalid.

CV-W8005

The line to be projected is perpendicular to the input plane, and no projected line cannot be obtained.

CV-W8006

Unable to obtain a projected point since the plane is parallel to the Z-axis.

CV-W8007

The set “Rotation Angle” is invalid.

CV-W8008

The set “Rotation Axis Mode” is invalid.

Measure Intersection

Error code Error message

CV-W8101

Unable to calculate the intersection.

CV-W8102

The set “Projection Mode” is invalid.

Create Point from Features

Error code Error message

CV-W8201

The set “Offset Distance” is invalid.

CV-W8202

The set “Offset Direction” is invalid.

CV-W8203

The set “Projection Direction” is invalid.

CV-W8204

The set “Projection Mode” is invalid.

CV-W8205

The set “Intersection Type” is invalid.

CV-W8206

Unable to obtain an intersection point, or the intersection point is not unique.

CV-W8207

Unable to obtain a projected point since the plane is parallel to the Z-axis.

CV-W8208

Unable to obtain an intersection point, or the intersection point is not unique.

CV-W8209

Cannot calculate the intersection between geometric features input into the Step.

CV-W8216

Unable to calculate the intersection since the line is perpendicular to the plane of the circle.

Create Plane from Features

Error code Error message

CV-W8301

The input normal is invalid.

CV-W8302

Unable to create a unique plane since the point is on the line.

CV-W8303

Unable to create a unique plane since the three points are collinear.

CV-W8304

The input two points are the same point.

CV-W8305

Unable to create a unique plane.

Fit Circle to Profile

Error code Error message

CV-W5501

The “Outlier Fraction” value should be within [0, 1].

CV-W5502

The number of iterations should exceed 0 when the fitting method is RANSAC.

CV-W5503

The tolerance should exceed 0 when the fitting method is RANSAC.

Fit Line to Profile

Error code Error message

CV-W5601

The “Outlier Fraction” value should be within [0, 1].

CV-W5602

The “Measurements Percentage” value should be within [0, 1].

CV-W5603

Data points in the region for measurement are insufficient.

CV-W5604

Data points in the region for line fitting are insufficient.

Fit Line to Surface Edge

Error code Error message

CV-W3301

The “Profile Spacing” value is outside of the valid range.

CV-W3302

The “Window Size for Profile Smoothing” value is not within the valid range.

CV-W3303

The “Step Width” value is not within the valid range.

CV-W3304

The “Gap Filling Threshold” value is outside of the valid range.

CV-W3305

The “Outlier Fraction” value is outside of the valid range.

CV-W3306

No edge points detected.

CV-W3307

The “Epsilon” value is outside of the valid range.

CV-W3308

The “Profile Averaging Width” value is outside of the valid range.

CV-W3309

The feature region settings are invalid.

CV-W3310

The “Null Filling Value of Intensity” is outside of the valid range.

CV-W3311

The “Null Filling Value of Depth” is outside of the valid range.

CV-W3312

The set “Corner Type” is invalid.

CV-W3313

The value of “Relative Threshold” is outside of the valid range.

CV-W3314

The “Absolute Threshold” value is outside of the valid range.

CV-W3315

The “Absolute Threshold” value is outside of the valid range.

CV-W3316

The set “Edge Detection Mode” is invalid.

CV-W3317

The set “Search Direction” is invalid.

CV-W3318

The set “Step Direction” is invalid.

CV-W3319

The set “Step Type” is invalid.

Fit Circle to Surface Edge

Error code Error message

CV-W3401

The “Profile Spacing” value is outside of the valid range.

CV-W3402

The set “Window Size for Profile Smoothing” is invalid.

CV-W3403

The set “Step Width” is invalid.

CV-W3404

The set “Gap Filling Threshold” is invalid.

CV-W3405

The set “Caliper Width” is invalid.

CV-W3406

The set “Caliper Length” is invalid.

CV-W3407

No edge points detected.

CV-W3408

The “Outlier Fraction” value is outside of the valid range.

CV-W3409

The “Profile Averaging Width” value is outside of the valid range.

CV-W3410

The “Caliper Count” value is outside of the valid range.

CV-W3411

The “Start Angle” value is outside of the valid range.

CV-W3412

The “Angle Span” value is outside of the valid range.

CV-W3413

The set “Circle Fitting Method” is invalid.

CV-W3414

The “Null Filling Value of Intensity” is outside of the valid range.

CV-W3415

The “Null Filling Value of Depth” is outside of the valid range.

CV-W3416

The “Epsilon” value is outside of the valid range.

CV-W3417

The set “Corner Type” is invalid.

CV-W3418

The “Absolute Threshold” value is outside of the valid range.

CV-W3419

The “Absolute Threshold” value is outside of the valid range.

CV-W3420

The value of “Relative Threshold” is outside of the valid range.

CV-W3421

The set “Edge Detection Mode” is invalid.

CV-W3422

The set “Search Direction” is invalid.

CV-W3423

The set “Step Direction” is invalid.

CV-W3424

The set “Step Type” is invalid.

CV-W3425

The set “Circle Type” is invalid.

Measure Surface Track

Error code Error message

CV-W3501

The “Length” value set for section profiles is outside of the valid range.

CV-W3502

The “Width” value set for section profiles is outside of the valid range.

CV-W3503

The “Window Size for Peak Detection” value is outside of the valid range.

CV-W3504

The “Max Track Width” value is outside of the valid range.

CV-W3505

The “Side Window Size” value is outside of the valid range.

CV-W3506

The “Window Size” value is outside of the valid range.

CV-W3507

The drawn track line is not within the image.

CV-W3508

The “Null Filling Value of Depth” is outside of the valid range.

CV-W3509

The “Gap Filling Threshold” value is outside of the valid range.

CV-W3510

The set “Side Detection Method” is invalid.

CV-W3511

The set “Height Mode” is invalid.

CV-W3512

The “Side Height Threshold” is outside of the valid range.

CV-W3513

The “Max Height” is outside of the valid range.

CV-W3514

The “Min Height” is outside of the valid range.

CV-W3515

The “Min Height” value is greater than or equal to the “Max Height” value.

CV-W3516

The “Peak Detection Threshold” is outside of the valid range.

CV-W3517

The “Window Size for Mean Filtering” must be a value between 0 and half of the profile length.

CV-W3518

The “Percentage for Trimmed Mean” must be between 0% and 50%.

CV-W3519

The “Number of Additional Profiles” value must be within 0–100.

CV-W3520

The “Sampling Interval” value must be within 0–100.

CV-W3521

The set “Statistical Methods of Results” is invalid.

Surface Transform

Error code Error message

CV-W3601

The input point is invalid.

CV-W3602

The input line is invalid.

CV-W3603

The input plane is invalid.

CV-W3604

The set axial translation parameters are invalid.

CV-W3605

The set rotation angle about the X/Y/Z axis is invalid.

CV-W3606

The set “Resolution Mode” parameter was set incorrectly.

CV-W3607

Failed to calculate the X-axis of the new reference frame.

CV-W3608

Failed to calculate the Y-axis of the new reference frame.

Measure Area by Profile

Error code Error message

CV-W6101

The set “Baseline Type” is invalid.

CV-W6102

The set “Area Type” is invalid.

CV-W6103

The resolution of the two profiles is inconsistent.

CV-W6104

Unable to calculate the area because no points on the two profiles share the same X coordinate.

Measure Cylinder

Error code Error message

CV-W3801

Unable to fit a cylinder within the specified radius range.

CV-W3802

The "Min/Max Radius" value must exceed 0, and the “Min Radius” must not exceed the “Max Radius”. Please check the parameter value.

CV-W3803

The "Distance Tolerance" value must be greater than or equal to 0. Please enter a valid value.

CV-W3804

The "Percentage of Inliers for Fitting" value must be a percentage between 0% and 100%. Please enter a valid value.

CV-W3805

The "Max Iterations" value must exceed 0. Please enter a valid value.

CV-W3806

The "Fitting Accuracy" value must be a percentage between 0% and 100%. Please enter a valid value.

Measure Sphere

Error code Error message

CV-W3901

The "Outlier Fraction" value must be a percentage between 0% and 100%. Please enter a valid value.

Locate Feature Point of Profile

Error code Error message

CV-W5801

The selected feature point type is invalid.

CV-W5802

No corner detected.

CV-W5803

No rising or falling edge detected.

CV-W5804

Rising edge not detected.

CV-W5805

Falling edge not detected.

Locate Feature Point of Surface

Error code Error message

CV-W2101

The selected feature point type is invalid.

CV-W2102

The selected feature point type is invalid.

CV-W2103

The input reference plane is invalid.

Measure Feature Point Height

Error code Error message

CV-W5701

The selected feature point type is invalid.

CV-W5702

The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1].

CV-W5703

The “Outlier Fraction” value is not within [0, 1].

CV-W5704

Failed to fit a circle as data points in Region2 are insufficient.

CV-W5705

No contact point is detected as the fitted line and circle are separated.

CV-W5706

Failed to fit a line as data points in Region2 are insufficient.

CV-W5707

Failed to detect an intersection point as the two lines are parallel.

CV-W5708

Failed to detect a feature point of inflection.

CV-W5709

The set “Index” value is out of range.

CV-W5710

Insufficient data points defined by reference region(s).

Measure Regional Height

Error code Error message

CV-W3701

The selected feature point type is invalid.

CV-W3703

The "Subregion Size" value must be greater than 0.

CV-W3704

The "Offset of Initial Subregion" value must be greater than 0.

CV-W3705

The "Subregion Center Spacing" value must be greater than 0.

CV-W3706

The “Max Number of Subregions” value must be within 0–5000.

CV-W3707

Failed to divide the feature region.

CV-W3708

Invalid reference plane.

Measure Surface Deviation

Error code Error message

CV-W4101

The number of points in the PLY file must be greater than or equal to 3.

CV-W4102

The number of points must be equal to the number of normals in the PLY file.

CV-W4103

The magnitude of normals must be equal to 1 in the PLY file.

CV-W4104

The PLY file contains invalid point(s) (NaN values).

CV-W4108

Cannot find the STL file in the specified file path.

CV-W4109

Invalid STL file.

Measure Surface Flatness

Error code Error message

CV-W3103

The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1].

CV-W3104

The selected data filtering mode is invalid.

CV-W3105

Failed to fit the global plane.

Detect and Measure Hole on Surface

Error code Error message

CV-W3201

Data points defined by the feature region are insufficient.

CV-W3202

Data points defined by the reference region(s) are insufficient.

CV-W3203

The set “Nominal Radius” value is unreasonable.

CV-W3204

The difference between measured radius and “Nominal Radius” value is too huge.

CV-W3205

The set “Radius Tolerance” value is unreasonable.

CV-W3206

No circle detected.

CV-W3207

Cannot perform reprojection.

CV-W3208

Data points defined by feature region(s) are insufficient.

CV-W3209

The “Depth Threshold” is outside of the valid range. The value must be greater than or equal to 0.

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