Error: No module named "xxxxx" or DLL load failed: The specified procedure could not be found

You are viewing an old version of the documentation. You can switch to the documentation of the latest version by clicking the top-right corner of the page.

Symptom:

The log of Communication Component reported an error: No module named "xxxxx", or the window prompted “DLL load failed: The specified procedure could not be found”.

Affected Versions:

Lower than 1.8.0.

Possible Cause:

The corresponding Python libraries were not installed.

Solution:

Lower than 1.6.0:

  1. Use the shortcut key WIN + R to open the Run window.

  2. Type cmd and click OK to open the cmd window.

  3. Type pip uninstall xxx, and then press Enter to uninstall the corresponding libraries.

  4. Type pip install xxx, and then press Enter to install the corresponding libraries.

1.6.0–1.8.0:

  1. Open the Python folder in the installation directory of Communication Component.

  2. Type cmd in the address bar and click Enter to open the cmd window.

  3. Type .\python.exe -m pip uninstall xxx, and then press Enter to uninstall the corresponding libraries.

  4. Type .\python.exe -m pip install xxx, and then press Enter to install the corresponding libraries.

We Value Your Privacy

We use cookies to provide you with the best possible experience on our website. By continuing to use the site, you acknowledge that you agree to the use of cookies. If you decline, a single cookie will be used to ensure you're not tracked or remembered when you visit this website.

  • Preference
  • I accept
  • I don't accept