Installation Guide

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This chapter guides you through the downloading, installation, upgrade, uninstallation, repair, and installation modification of Mech-Mind vision-series software.

Mech-Mind vision-series software is the umbrella term for the software independently developed by Mech-Mind, including Mech-Vision, Mech-Viz, and Communication Component. Mech-Mind vision-series software has the following features: (1) Provide easy-to-use setup wizard. (2) Support standard installation, upgrade and uninstallation procedures. (3) Support English, Simplified Chinese, Japanese and Korean. (4) Support automatic adaptation to various resolutions.

If you are using the Mech-Mind vision-series software for the first time, refer to Install Software to complete the software installation.

If you have already installed the Mech-Mind vision-series software, refer to Upgrade Software to upgrade the software to the latest version.

System Requirements

Mech-Mind vision-series software can be used only when being installed on the IPC (Industrial Personal Computer) or your PC (Personal Computer). The IPC or PC for installing software must should meet the following recommended system requirements:

  • Operating system: Windows 10 or higher

  • CPU: needs to support the AVX2 instruction set and meets any of the following conditions:

    • IPC or PC without any discrete graphics card: Intel i5-12400 or higher.

    • IPC or PC with a discrete graphics card: Intel i7-6700 or higher, with the graphics card not lower than GTX 1050 Ti.

    IPCs with Intel CPUs are thoroughly tested while IPCs with AMD CPUs are not yet tested. Therefore, Intel CPUs are recommended.

  • Memory: 8 GB or larger

  • GPU: NVIDIA GTX 1050TI (if with a discrete graphics card)

  • Hard drive: 128GB SSD or larger

  • Mech-Mind vision-series software does not support discrete graphics cards other than NVIDIA.

  • Ensure that the hard disk where software will be installed on IPC or PC should have at least 10 GB free space; otherwise, installation may fail.

  • If the CodeMeter driver has not been installed on the IPC or PC, it will automatically been installed to the hard disk C during software installation. Do not uninstall it or move its installation files; otherwise, license authorization may fail and Mech-Mind software will not be allowed to use.

Download Software Installation Package

To ease the quick installation of the software required for constructing a Vision System, Mech-Mind provides a Mech-Mind Software Suite (hereinafter referred to as “Software Suite”) that integrates all vision-series software. In addition, Mech-Mind provides the software installation package for every vision-series software.

  • Software Suite now integrates Mech-Vision, Mech-Viz, and Communication Component.

  • Both Software Suite and software installation packages integrate the CodeMeter driver to adapt to the Dongle for software license authorization.

  • Both Software Suite and Communication Component installation packages integrate the Python 3.6.5 environment and no longer include the running environment check tool.

  • The Mech-Vision installation packages integrates the Python 3.6.8 environment.

You can download the Software Suite or a software installation package from Mech-Mind Online Community or contact Mech-Mind pre-sales or support engineers.

Install Software

Verify Integrity of Software Installation Package

Since the software installation package may be corrupted during transmission or downloading, you need to verify the integrity of the software installation package. The integrity of the installer can be verified with the CRC32 value, which is provided on the download page.

To verify the integrity of the software installation package, follow these steps:

  1. Copy the downloaded software installation package to a specified directory on the IPC or PC, such as “D:/”.

  2. Right-click the software installation package and select CRC SHA  CRC32 in the displayed shortcut menu to calculate the CRC32 value for it.

    If the software installation package is a compressed file, you should calculate the CRC32 values against the compressed file and the decompressed installer, and calculate the CRC32 checksum for data against the “content” folder.

  3. Check the calculated CRC32 value against the one on the download page. The two values should be identical.

    If the calculated CRC32 value of the software installation package is different, please download it again. If the calculated CRC32 value of the decompressed installer or the calculated CRC32 checksum for data of the “content” folder is different, please decompress the software installation package again.

Quickly Install Multiple Vision-series Software

To quickly install multiple vision-series software using Software Suite, follow these steps:

  1. Copy the downloaded Software Suite to a specified directory on the IPC or PC, such as “D:/Mech-Mind”, and decompress it.

    After decompression, do not move the installer (Mech-Mind Software Suite Installer x.x.x.exe) and the content folder.

  2. Double-click the installer to open Mech-Mind Software Suite Setup Wizard. The Welcome window is displayed.

  3. In the Welcome window, browse the software information and click the Next button.

  4. In the License Agreement window, read the license agreement carefully, select the I accept the terms and conditions in the license agreement checkbox, and then click the Next button.

  5. In the Select Product window, select the products to install. If needed, select the Create desktop shortcut(s) checkbox, and then click the Next button.

  6. In the Set Path window, change the installation path as required, such as “D:/project”, and then click the Next button.

    If the installation path is not changed, the default software install paths are as follows:

    • Mech-Vision: C:/Mech-Mind/Mech-Mind Software Suite-x.x.x/Mech-Vision

    • Mech-Viz: C:/Mech-Mind/Mech-Mind Software Suite-x.x.x/Mech-Viz

    • Communication Component: C:/Mech-Mind/Mech-Mind Software Suite-x.x.x/Communication Component

  7. In the Confirm window, confirm that the installation path is correct and then click the Install button.

  8. In the Install window, wait for the installation to complete.

  9. After the software is installed, in the Finish window, click the Finish button to exit the setup wizard.

Install a Specified Vision-series Software

To install a specified vision-series software, follow these steps:

  1. Copy the downloaded software package to a specified directory on the IPC or PC, such as “D:/Mech-Mind”, and decompress it.

    After decompression, do not move the installer (Xxxx-xxx Installer x.x.x.exe) and the content folder.

  2. Double-click the installer to open Mech-xxx Setup Wizard. The Welcome window is displayed.

  3. In the Welcome window, browse the software information and click the Next button.

  4. In the License Agreement window, read the license agreement carefully, select the I accept the terms and conditions in the license agreement checkbox, and then click the Next button.

  5. In the Select Product window, select the Create desktop shortcut(s) checkbox if needed, and then click the Next button.

  6. In the Set Path window, change the installation path as required, such as “D:/project”, and then click the Next button.

    If the installation path is not changed, the default software install paths are as follows:

    • Mech-Vision: C:/Mech-Mind/Mech-Vision-x.x.x

    • Mech-Viz: C:/Mech-Mind/Mech-Viz-x.x.x

    • Communication Component: C:/Mech-Mind/Communication Component-x.x.x

  7. In the Confirm window, confirm that the installation path is correct and then click the Install button.

  8. In the Install window, wait for the installation to complete.

  9. After the software is installed, in the Finish window, click the Finish button.

  • Starting from version 1.6.0, only the robot models from the widely used brands are pre-loaded in Mech-Viz.

  • If the robot model packages for other brands or models are needed, go to Online Robot Library to download and import them.

Upgrade Software

  • Only software 1.6.0 and later supports this function.

  • The software does not support direct upgrade from a version earlier than 1.6.0 to 1.6.0 or later. If you want to upgrade the software running an earlier version to 1.6.0 or later, uninstall the earlier software version, and then install the new software version. Before upgrade, read carefully the Before You Upgrade section.

  • If you use a Software Suite to install software, obtain a new version of Software Suite before upgrade; if you use a software install package to install software, obtain a new version of software install package.

To upgrade the software, follow these steps:

  1. Copy the downloaded Software Suite or software installation package to a specified directory on the IPC or PC, such as “D:/Mech-Mind”, and decompress it if required.

  2. Double-click the installer to open Mech-xxx Setup Wizard. The Upgrade window is displayed.

  3. In the Upgrade window, click either Upgrade and keep history versions (not supported by Software Suite) or Upgrade and delete history versions.

  4. Wait until the upgrade operation is completed.

Uninstall Software

If you do not need to use a specified vision-series software, you can uninstall it using any of the following ways:

  • Uninstall software using the Setup Wizard (recommended)

  • Uninstall software using Windows Control Panel

Uninstall Software Using the Setup Wizard

If you use a Software Suite to install software, uninstall the software using Software Suite; if you use a software install package to install software, uninstall the software using the software install package.

To uninstall the software using the Setup Wizard, follow these steps:

  1. Double-click the installer to open Mech-xxx Setup Wizard. The Maintain window is displayed.

  2. In the Maintain window, click the Uninstall button.

  3. In the Uninstall window, click either Keep user configuration files or Do not keep user configuration files.

  4. Wait until the uninstall operation is completed.

Uninstall software using Windows Control Panel

To uninstall the software using the Windows Control Panel, follow these steps:

  1. Open the Control Panel on the IPC or PC.

  2. Select Program  Uninstall or change a program.

  3. Right-click the software to uninstall, and then click Uninstall.

    If you use a Software Suite to install software, all installed software products will be displayed as “Mech-Mind Software Suite x.x.x” as a whole in the program list.

  4. Wait until the uninstall operation is completed.

Repair Software

If Mech-Mind vision-series software failed to work normally due to certain exception, you can use the repair function to reinstall the software.

  • Only software 1.6.0 and later supports this function.

  • If you use a Software Suite to install software, repair the software using Software Suite; if you use a software install package to install software, repair the software using the software install package.

To repair the software, follow these steps:

  1. Double-click the installer to open Mech-xxx Setup Wizard. The Maintain window is displayed.

  2. In the Maintain window, click Repair.

  3. Wait until the repair operation is completed.

Modify Software Installation

Only Software Suite 1.6.0 and later supports this function.

After installation, to modify software installation, follow these steps:

  1. Double-click the installer to open Mech-Mind Software Suite Setup Wizard. The Maintain window is displayed.

  2. In the Maintain window, click Modify.

  3. In the Select Product window, select the products or components to install, or clear the products or components to uninstall.

  4. Complete remaining installation operations.

Software License Agreement

For the license agreement of Mech-Mind, refer to End-User License Agreement.

Troubleshoot Common Installation Issues

Failed to Start the Setup Wizard

Symptom:

After double-clicking on the installation package, the setup wizard could not be started properly or crashed.

Possible Cause:

There is not enough space on the system drive.

Troubleshooting Procedure:

Check whether the available space on the system drive is larger than the size of the installer.

  • If the available space on the system drive is smaller than the size of the installer, delete unnecessary files to free up the space, and then reinstall. If the issue still exists, contact Mech-Mind Technical Support.

  • If there is enough space on the system drive, contact Mech-Mind Technical Support.

Installation Failed

Symptom:

An error message saying “Installation failed.” appeared in the Finish window during the installation.

Possible Causes:

  • Corrupted installer or missing files.

  • The current user does not have administrator access.

  • Another Wizard is performing the installation or the Windows system is being upgraded.

  • Other reasons.

Troubleshooting Procedure:

  1. Obtain a new installer and check its integrity, and then try the installation again.

    • If the issue is resolved, the troubleshooting is completed;

    • Otherwise, proceed to step 2.

  2. Find the folder “{180DA015-BC2A-4262-928A-D312B20D9977}v7.40.4997.501” under the directory “C:\ProgramData\Package Cache” and delete the folder.

    If you cannot find the folder, open File Explorer and select Hidden items in the View tab.

    • If the issue is resolved, the troubleshooting is completed;

    • Otherwise, proceed to step 3.

  3. Right-click the installer and select “Run as administrator” to reinstall.

    • If the issue is resolved, the troubleshooting is completed;

    • Otherwise, proceed to step 4.

  4. Try the installation again after the other Wizard finishes installation or after the Windows system upgrade completes.

    • If the issue is resolved, the troubleshooting is completed;

    • Otherwise, proceed to step 5.

  5. Restart your IPC or computer and try the installation again.

    • If the issue is resolved, the troubleshooting is completed.

    • If the problem still exists, click the “installation log” link in the Finish window to collect installation logs and send them to Technical Support.

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